Our Policies

Registration

Project selection and customization information for your project is required at the time of booking on our registration form. Please be sure to double check your spelling and information to ensure your project stencil and materials will be ready for you at the start of the event.

Cancellation Policy

Due to the custom nature of our events, registration fees are non-refundable. Registration cancellations made at least 48 hours in advance of an event will be granted a credit for a future event. The credit is valid from original scheduled event.

 

Private Party Cancellation Policy

If you choose to cancel your private party the booking fee will not be refunded due to the nature of our event and the demand for private party times on our calendar. Registration cancellations made at least 48 hours in advance of an event will be granted a credit for a future event. The credit is valid from the original scheduled event.

For private parties, we require all attendees to register and provide complete information for their project at least 48 hours in advance so we can prepare the materials for your party.